A real-time framework for performance optimization of safety culture in the oil and gas industry under deep uncertainty: A case study

Document Type: Research Paper

Authors

1 Glorious Sun School of Business and Management, Donghua University, Shanghai 200051, China

2 School of Industrial Engineering, College of Engineering, University of Tehran, Tehran, Iran

3 Department of Industrial Engineering, Sciences and Researches Branch, Islamic Azad University, Tehran, Iran and Head of Evaluation and Development of Project Management System, National Iranian Oil Company

Abstract

This study proposes a real-time framework for performance optimization of proactive safety culture in the oil and gas industry. Safety culture indicators were extracted from the literature using a comprehensive literature review. The proposed framework is based on fuzzy data envelopment analysis (FDEA), artificial neural networks (ANN), and statistical methods. It is able to evaluate the real-time performance of any safety-critical plant in the oil and gas industry and determines the current status of each indicator. The required data were collected using a questionnaire which was distributed as a self-administered survey to 210 employees in Shiraz Petrochemical Company and 174 surveys were returned with a high response rate. The application of fuzzy logic along with stochastic efficiency frontier analysis has empowered the proposed hybrid framework to deal with deep uncertainty, and result in more reliable findings. The obtained results can help safety managers to improve the proactive safety culture of the organization. They also can use the presented framework for periodic safety evaluations and determine the effectiveness of the implemented correction plans. To the best of our knowledge, this is the first study that presents a real-time framework for performance optimization of safety culture under deep uncertainty in the oil and gas industry.

Keywords

Main Subjects


Antonsen, Stian. (2017). Safety culture: theory, method and improvement: CRC Press.

Ariss, Sonny S, (2003). 'Employee involvement to improve safety in the workplace: An ethical imperative'. American journal of business, 18(2), 9-16.

Azadeh, A, (2007). 'Auto Assess Software and Manual'. Departement of Industrial Engineering, University of Tehran, Iran.

Azadeh, A, Ghaderi, SF, Anvari, M, & Saberi, M, (2007). 'Performance assessment of electric power generations using an adaptive neural network algorithm'. Energy Policy, 35(6), 3155-3166.

Azadeh, Ali, & Alem, Seyed Mostafa, (2010). 'A flexible deterministic, stochastic and fuzzy Data Envelopment Analysis approach for supply chain risk and vendor selection problem: Simulation analysis'. Expert Systems with Applications, 37(12), 7438-7448.

Azadeh, Ali, Shafiee, Farideh, Yazdanparast, Reza, Heydari, Jafar, & Keshvarparast, Ali, (2017). 'Optimum Integrated Design of Crude Oil Supply Chain by a Unique Mixed Integer Nonlinear Programming Model'. Industrial & Engineering Chemistry Research, 56(19), 5734-5746.

Booth, RT, & Lee, TR, (1995). 'The role of human factors and safety culture in safety management'. Proceedings of the Institution of Mechanical Engineers, part B: Journal of Engineering manufacture, 209(5), 393-400.

Burns, Catherine M, (2006). 'Towards proactive monitoring in the petrochemical industry'. Safety science, 44(1), 27-36.

Burt, Christopher DB, Sepie, Bridgit, & McFadden, Gretchen, (2008). 'The development of a considerate and responsible safety attitude in work teams'. Safety science, 46(1), 79-91.

Carmeli, Abraham, Reiter-Palmon, Roni, & Ziv, Enbal, (2010). 'Inclusive leadership and employee involvement in creative tasks in the workplace: The mediating role of psychological safety'. Creativity Research Journal, 22(3), 250-260.

Casey, Tristan, Griffin, Mark A, Flatau Harrison, Huw, & Neal, Andrew, (2017). 'Safety climate and culture: Integrating psychological and systems perspectives'. Journal of occupational health psychology, 22(3), 341.

Chang, Ping-Teng, & Lee, Jung-Hua, (2012). 'A fuzzy DEA and knapsack formulation integrated model for project selection'. Computers & Operations Research, 39(1), 112-125.

Chen, Jenq-Renn, & Yang, Yao-Tai, (2004). 'A predictive risk index for safety performance in process industries'. Journal of Loss Prevention in the Process Industries, 17(3), 233-242.

Curcuruto, Matteo, Conchie, Stacey M, Mariani, MG, & Violante, FS, (2015). 'The role of prosocial and proactive safety behaviors in predicting safety performance'. Safety science, 80, 317-323.

Fleming, M. (2001). Safety Culture Maturity Model. Report 2000/049. Health and Safety Executive. Colegate, Norwich.

Flin, Rhona, (2007). 'Measuring safety culture in healthcare: A case for accurate diagnosis'. Safety science, 45(6), 653-667.

Friend, Mark A, & Kohn, James P. (2018). Fundamentals of occupational safety and health: Rowman & Littlefield.

Glendon, Aleck Ian, & Stanton, Neville A, (2000). 'Perspectives on safety culture'. Safety science, 34(1), 193-214.

Goncalves Filho, Anastacio Pinto, Andrade, Jose Celio Silveira, & de Oliveira Marinho, Marcia Mara, (2010). 'A safety culture maturity model for petrochemical companies in Brazil'. Safety science, 48(5), 615-624.

Goncalves Filho, Anastacio Pinto, & Waterson, Patrick, (2018). 'Maturity models and safety culture: A critical review'. Safety science, 105, 192-211.

Gotcheva, Nadezhda, Oedewald, Pia, Wahlström, Mikael, Macchi, Luigi, Osvalder, Anna-Lisa, & Alm, Håkan, (2016). 'Cultural features of design and shared learning for safety: A Nordic nuclear industry perspective'. Safety science, 81, 90-98.

Grote, Gudela, (2008). 'Diagnosis of safety culture: A replication and extension towards assessing “safe” organizational change processes'. Safety science, 46(3), 450-460.

Hajmohammad, Sara, & Vachon, Stephan, (2014). 'Safety culture: A catalyst for sustainable development'. Journal of business ethics, 123(2), 263-281.

Halligan, Michelle, & Zecevic, Aleksandra, (2011). 'Safety culture in healthcare: a review of concepts, dimensions, measures and progress'. BMJ quality & safety, bmjqs. 2010.040964.

Håvold, Jon Ivar, Ghulam, Mustafa, & Ashraf, Nadia. (2017). Safety culture in a shipping company. Evidence from two surveys 13 years apart. Paper presented at the Prevention of Accidents at Work: Proceedings of the 9th International Conference on the Prevention of Accidents at Work (WOS 2017).

Heidari, Razieh, Tavakkoli-Moghaddam, Reza, Yazdanparast, Reza, & Aliabadi, Leyla, (2017). 'A fuzzy data envelopment analysis for the supply chain resilience assessment: An Iranian car manufacturer'. Recent Applications of Data Envelopment Analysis, 978(1), 122.

Hellings, Johan, Schrooten, Ward, Klazinga, Niek, & Vleugels, Arthur, (2007). 'Challenging patient safety culture: survey results'. International journal of health care quality assurance, 20(7), 620-632.

Hsu, Shang Hwa, Lee, Chun-Chia, Wu, Muh-Cherng, & Takano, Kenichi, (2008). 'A cross-cultural study of organizational factors on safety: Japanese vs. Taiwanese oil refinery plants'. Accident Analysis & Prevention, 40(1), 24-34.

Hudson, Patrick, (2001). 'Aviation safety culture'. Safeskies, 1, 23.

Jiang, Lixin, Lavaysse, Lindsey M, & Probst, Tahira M, (2019). 'Safety climate and safety outcomes: A meta-analytic comparison of universal vs. industry-specific safety climate predictive validity'. Work & Stress, 33(1), 41-57.

Jones, Florence, Podila, Pradeep, & Powers, Cynthia, (2013). 'Creating a culture of safety in the emergency department: the value of teamwork training'. Journal of Nursing Administration, 43(4), 194-200.

Kao, Chen‐Shan, Lai, Wei Hung, Chuang, Tien Fu, & Lee, Jin‐Chuan, (2008). 'Safety culture factors, group differences, and risk perception in five petrochemical plants'. Process Safety Progress, 27(2), 145-152.

Karanikas, Nektarios, (2017). 'Evaluating the horizontal alignment of safety management activities through cross-reference of data from safety audits, meetings and investigations'. Safety science, 98, 37-49.

Kazaras, Konstantinos, Kontogiannis, Tom, & Kirytopoulos, Konstantinos, (2014). 'Proactive assessment of breaches of safety constraints and causal organizational breakdowns in complex systems: A joint STAMP–VSM framework for safety assessment'. Safety science, 62, 233-247.

Lally, Siobhan, (2015). 'Designing Safety Incentive Programs That Work'. Professional Safety, 60(12), 20.

Lutchman, Chitram, Ghanem, Waddah, & Maharaj, Rohanie. (2016). Safety management: A comprehensive approach to developing a sustainable system: CRC Press.

Martínez-Córcoles, Mario, Gracia, Francisco, Tomás, Inés, & Peiró, José M, (2011). 'Leadership and employees’ perceived safety behaviours in a nuclear power plant: A structural equation model'. Safety science, 49(8-9), 1118-1129.

Mauriño, Daniel E. (2017). Proactive safety culture: Do we need human factors? Paper presented at the Aviation Resource Management: Proceedings of the Fourth Australian Aviation Psychology Symposium: v. 1.

Mearns, Kathryn J, & Flin, Rhona, (1999). 'Assessing the state of organizational safety—culture or climate?'. Current Psychology, 18(1), 5-17.

Mohammadfam, Iraj, Kamalinia, Mojtaba, Momeni, Mansour, Golmohammadi, Rostam, Hamidi, Yadollah, & Soltanian, Alireza, (2017). 'Evaluation of the quality of occupational health and safety management systems based on key performance indicators in certified organizations'. Safety and health at work, 8(2), 156-161.

Monazzam, MR, & Soltanzadeh, A, (2009). 'The relationship between the worker's safety attitude and the registered accidents'. Journal of research in health sciences, 9(1), 17-20.

Namian, Mostafa, Albert, Alex, Zuluaga, Carlos M, & Jaselskis, Edward J, (2016). 'Improving hazard-recognition performance and safety training outcomes: Integrating strategies for training transfer'. Journal of Construction Engineering and Management, 142(10), 04016048.

Nasab, H Sanaei, Tavakoli, R, Ghofranipour, F, Kazemnejad, A, & Khavanin, A, (2009). 'Evaluation of knowledge, attitude and behavior of workers towards occupational health and safety'. Iranian Journal of Public Health, 38(2), 125-129.

Nasiri, Mohammad Mahdi, Yazdanparast, Reza, & Jolai, Fariborz, (2017). 'A simulation optimisation approach for real-time scheduling in an open shop environment using a composite dispatching rule'. International Journal of Computer Integrated Manufacturing, 30(12), 1239-1252. doi:10.1080/0951192X.2017.1307452

Nieva, VF, & Sorra, J, (2003). 'Safety culture assessment: a tool for improving patient safety in healthcare organizations'. BMJ quality & safety, 12(suppl 2), ii17-ii23.

Parker, Dianne, Lawrie, Matthew, & Hudson, Patrick, (2006). 'A framework for understanding the development of organisational safety culture'. Safety science, 44(6), 551-562.

Probst, Tahira M, (2015). 'Organizational safety climate and supervisor safety enforcement: Multilevel explorations of the causes of accident underreporting'. Journal of applied psychology, 100(6), 1899.

Pronovost, P, & Sexton, B. (2005). Assessing safety culture: guidelines and recommendations: BMJ Publishing Group Ltd.

Rabbani, Masoud, Zhalechian, Mohammad, & Farshbaf‐Geranmayeh, Amir, (2018). 'A robust possibilistic programming approach to multiperiod hospital evacuation planning problem under uncertainty'. International Transactions in Operational Research, 25(1), 157-189.

Reason, James. (2016). Managing the risks of organizational accidents: Routledge.

Resnick, Marc, (2009). 'Safety Incentive Programs'. Professional Safety, 54(7), 46.

Salaheldin, Salaheldin I, & Zain, Mohamed, (2007). 'How quality control circles enhance work safety: a case study'. The TQM magazine, 19(3), 229-244.

Sammer, Christine E, Lykens, Kristine, Singh, Karan P, Mains, Douglas A, & Lackan, Nuha A, (2010). 'What is patient safety culture? A review of the literature'. Journal of Nursing Scholarship, 42(2), 156-165.

Saracino, Ada, Curcuruto, Matteo, Antonioni, Giacomo, Mariani, Marco Giovanni, Guglielmi, Dina, & Spadoni, Gigliola, (2015). 'Proactivity-and-consequence-based safety incentive (PCBSI) developed with a fuzzy approach to reduce occupational accidents'. Safety science, 79, 175-183.

Schwartz, Stephanie P, Adair, Kathryn C, Bae, Jonathan, Rehder, Kyle J, Shanafelt, Tait D, Profit, Jochen, & Sexton, J Bryan, (2019). 'Work-life balance behaviours cluster in work settings and relate to burnout and safety culture: a cross-sectional survey analysis'. BMJ Qual Saf, 28(2), 142-150.

Tam, Vivian WY, & Fung, Ivan WH, (2011). 'Behavior, attitude, and perception toward safety culture from mandatory safety training course'. Journal of Professional Issues in Engineering Education and Practice, 138(3), 207-213.

Tapp, Linda M, & Bravo, Isabel. (2017). Safety Training Activities for the Ten Most Violated OSHA Violations. Paper presented at the ASSE Professional Development Conference and Exposition.

Verma, Abhishek, Chatterjee, Subit, Sarkar, Sobhan, & Maiti, J. (2018). Data-driven Mapping Between Proactive and Reactive Measures of Occupational Safety Performance Industrial Safety Management (pp. 53-63): Springer.

Vigeh, Mohsen, Mazaheri, Maria, & Seyedaghamiri, Zahrabigom, (2011). 'Status of occupational health and safety in Iran'. Journal of UOEH, 33(4), 283-291.

Vredenburgh, Alison G, (2002). 'Organizational safety: which management practices are most effective in reducing employee injury rates?'. Journal of safety research, 33(2), 259-276.

Westrum, Ron. (1993). Cultures with requisite imagination Verification and validation of complex systems: Human factors issues (pp. 401-416): Springer.

Westrum, Ron, (1996). 'Human factors experts beginning to focus on organizational factors in safety'. ICAO journal, 51(8), 6-8, 26.

Yazdanparast, R, Zadeh, S Abdolhossein, Dadras, D, & Azadeh, A, (2018). 'An intelligent algorithm for identification of optimum mix of demographic features for trust in medical centers in Iran'. Artificial intelligence in medicine, 88, 25-36.

Zhalechian, Mohammad, Tavakkoli-Moghaddam, Reza, & Rahimi, Yaser, (2017). 'A self-adaptive evolutionary algorithm for a fuzzy multi-objective hub location problem: An integration of responsiveness and social responsibility'. Engineering Applications of Artificial Intelligence, 62, 1-16.

Zhang, Junqiao, Chen, Xuebo, & Sun, Qiubai, (2019). 'An Assessment Model of Safety Production Management Based on Fuzzy Comprehensive Evaluation Method and Behavior-Based Safety'. Mathematical Problems in Engineering, 2019.

Zohar, Dov, (1980). 'Safety climate in industrial organizations: theoretical and applied implications'. Journal of applied psychology, 65(1), 96.