Evaluating and prioritizing the failure factors and cause of delays in IT projects using FMEA: Towards project continuity

Document Type: Research Paper

Authors

Faculty of Industrial and Systems Engineering, Tarbiat Modares University, Tehran, Iran

Abstract

Today, the use of information technology and software applications in organizations is inevitable. To maintain competitiveness, companies need to define different projects in IT areas and also need to keep the risk level of the defined projects at an acceptable level. In this paper, it has been tried to develop a framework for assessing the readiness of IT projects by using the relationship between concepts of business continuity management and project management. Therefore, by reviewing the literature on causes of delays and failure factors in IT projects, as well as interviews with some experts and business continuity consultants, essential criteria for delaying and failing IT projects are selected, and the impact of these criteria on each of the five phases of IT project development are checked and prioritized. By presenting the extended formula to calculate the weighted risk priority number according to the Failure mode and effect analysis approach, a framework has been provided for assessing readiness based on the priority level of these criteria.

Keywords

Main Subjects


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