Reducing rework and increasing the civil projects quality, through Total Quality Management (TQM), by using the concept of building information modeling (BIM)

Document Type : Research Paper


1 School of Industrial Engineering, Iran University of Science and Technology, Tehran, Iran

2 School of Architecture, College of Art and Architecture, University of Tehran, Tehran, Iran


One of the important problems in the field of Construction Industry is ‘rework’. It affects time, costs, quality, and almost every criteria of project success. As a result of rework and ineffective use of resources and materials in the workshops, there is always a considerable loss of resources, materials, investments, and workforce-time. Designing and planning through full awareness of clients and stakeholders, effective communication between the project factors, utilizing quality management systems, and using Information Technology [IT], can lead to a reduction of rework. In the recent years because of, the global development of IT, and widespread use of BIM-which coordinates all of the software and sections of the construction-the emergence of errors and inconsistencies have been dramatically decreased; helping the experts to realize their full professional potential in [doing] the projects. This study, while analyzing the effects of rework and its related factors on the civil projects, expresses the need for implementing TQM system through BIM tool, and finally provides a model for TQM implementation through using of BIM.


Main Subjects

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