Volume & Issue: Volume 2, Issue 2, Summer 2008, Pages 88-154 
2. Predicting Customer-Expectation-Based Warranty Cost for Smaller-the- Better and Larger-the-Better Performance Characteristics

Pages 97-113

Naresh K. Sharma; David Drain; Elizabeth A. Cudney; Kenneth M. Ragsdell; Kioumars Paryani

4. Implementation Procedures for the Risk in Early Design (RED) Method

Pages 126-143

Katie Grantham Lough; Robert B. Stone; Irem Tumer